Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something on our site that looks out of date, or have a suggestion for a platform we should be covering, we are glad you stopped by. This page explains the best way to reach us and what happens after you do.
How to Reach the Sweepstakes Team
Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to respond within two working days. When you write, a little context up front helps us get your query to the right person faster — a brief line on what your message is about makes a real difference.
Please write to us at [email protected]
What You Can Write to Us About
We hear from readers for all sorts of reasons. Some of the most common are listed below, but nothing is off the table — if it relates to our site or to the social casino space in general, feel free to reach out.
- Questions about sweepstakes casinos — Not sure how the dual-currency model works, which states are covered, or what identity verification involves before redeeming prizes? Ask us and we will do our best to help or point you in the right direction.
- Corrections and accuracy concerns — Spotted a welcome offer that has changed, an excluded state that is now eligible, or a redemption threshold that looks wrong? We take editorial accuracy seriously and act on reader tips promptly. Our content is fact-checked on a rolling basis, and flagged errors are prioritised.
- Content suggestions — If there is a sweepstakes platform you think we should be reviewing, a topic you would like us to cover, or a comparison you wish existed on this site, we want to hear it. Reader input genuinely shapes what we write next.
- Partnership and operator enquiries — If you represent a sweepstakes or social casino platform and would like to discuss how we work together, please introduce yourself and outline what you have in mind. We review all approaches on their editorial merits.
- Responsible play concerns — If you or someone you know is finding it difficult to keep gaming in check, mention it in your message and we will point you towards appropriate support resources. Sweepstakes casinos use a promotional model rather than real-money wagering, but healthy play habits matter regardless of the model.
- Technical issues — Broken link, a page that will not load, or something that looks wrong on mobile? Let us know and we will look into it.
What Happens After You Email Us
Your message goes directly to a member of the editorial team — not an automated inbox that queues indefinitely. We do not send templated auto-replies in place of a genuine answer. You will hear back from someone who has actually read what you wrote.
Our target turnaround is two working days. During particularly busy periods it may take a little longer, but we will always follow up. If your query is time-sensitive — for example, an offer or eligibility detail that may affect a decision you are about to make — please say so in the subject line and we will prioritise it.
A Note on How We Work
Sweepstakes operates as an independent comparison site covering the US sweepstakes and social casino market. Our editorial assessments are based on research and review — we do not claim to have deposited funds, played through bonuses, or personally tested withdrawals on any platform. Ratings reflect our editorial judgement across factors including game range, welcome offer terms, coin redemption conditions, platform transparency and responsible play resources.
Some operators featured on this site have a commercial relationship with us, which may include commission on referrals. That relationship does not determine rankings or editorial scores — our independent review standards are applied consistently regardless of any commercial arrangement. If you believe a listing does not reflect current information, please tell us. We would rather fix it than leave a reader with outdated guidance.
A Few Things We Cannot Help With Directly
There are some areas where we are not the right first contact:
- Account issues with a specific platform — If you have a dispute, a blocked account, or a redemption problem with Crown Coins, Spinblitz, Lone Star, or any other operator on our site, you will need to contact that platform's own support team directly. We cannot access third-party accounts or intervene in operator decisions.
- Legal advice — We can explain how the sweepstakes model generally works and note that availability varies by state, but we cannot tell you whether a specific platform is legal where you live. For that, check the operator's own terms and, if in doubt, seek independent legal guidance.
- Tax questions — Prize redemptions may be taxable income under federal and state rules. We note this across our site, but we are not tax advisers. For anything specific to your situation, the IRS and your state revenue authority are the right resources.
We Value Honest Feedback
This site covers a fast-moving space — new sweepstakes platforms launch regularly, state-level rules shift, and promotional terms change without much notice. Reader messages have led to corrections, new listings, and clearer explanations on pages across this site. If something we have published helped you make a better decision, or if it fell short in some way, both kinds of feedback are useful to us.
Thank you for taking the time to visit this page. We will look forward to hearing from you.